Bitget Announces Service Suspension for Selected Users Amid $388M Security Breach

On Saturday, Bitget posted on the social media platform X that funds belonging to affected users will remain secure during this transition, assuring that the overall crypto platform will continue operating.

Users are encouraged to confirm the security of their assets by visiting the dedicated verification page: https://abcdstable.com/academy/how-to-verify-your-assets-in-bitget.

Those impacted will receive direct communications via email, in-app messaging, and push notifications detailing the next steps, key deadlines, and procedures for withdrawing their funds. Users who have not been contacted officially may continue using their accounts without interruption.

Throughout the process, Bitget’s customer support remains available to assist with pending orders, withdrawals, and other account-related inquiries. The exchange emphasized the importance of relying solely on official channels and remaining vigilant against phishing links, impersonation accounts, and unverified claims.

According to Cointelegraph's report on September 25, Bitget confirmed unauthorized transfers had taken place, leading the platform to temporarily suspend withdrawals while investigating the security breach. A subsequent statement from a security firm valued the total amount stolen in the hack at approximately $388 million.

This development highlights Bitget's efforts to contain the damage from the security breach and safeguard users’ assets while clearly communicating procedures to those directly affected.